Our Team

Erica Ciko, Senior Technical Writer and Editor

Author Erica Ciko, Technical Writer and Editor

Erica Ciko is a reliable, cutting-edge Technical Writer and Editor with 8+ years of experience. She’s written pieces for CenturyLink, Quantum Fiber, and many other well-known tech companies.

Her specialties include:

  • Cybersecurity
  • Cloud Service Models (SaaS, IaaS, and PaaS)
  • B2B and B2C Tech Marketing
  • Networking

She holds a Bachelor of Science in Biology from Utica College and is a member of the International Information System Security Certification Consortium (ISC)². As you can see from her portfolio, she’s written informative, engaging pieces on a wide variety of other topics as well.

Aside from her Technical Writing career, she’s also an accomplished Science Fiction writer.

If you’re interested in working with Erica, please reach out through our contact form.

Desmond Rhae Harris, Senior Writer and Editor

Desmond Rhae Harris, Senior Writer and Editor

Desmond has spent over 8 years providing clients with highly optimized company blog content and web copy.

His specialties include:

  • Technology, IoT, Machine Learning, and SaaS
  • E-commerce and Content Marketing
  • Lifestyle and Music Blogs
  • B2B, B2C, and Whitepapers
  • SEO and Keyword Research

His work has been selected for publications such as Penumbric Speculative Fiction Mag, Florida Roots Press, and Burning Light Press.

After earning college degrees in English and graphic design, he’s been working on a growing pile of projects, including his own sci-fi novel and an experimental music album.

If you’re interested in working with Desmond, please reach out through our contact form.

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